Ford Pro™ provides Software, Charging, Service, as well as Financing to help your customers stay on top.

Here’s Your Opportunity To Ask The Experts

These sessions are created specifically for Ford Pro™ Commercial Vehicle Centers, Ford Pro™ Elite Commercial Service, and the dealership personnel focused on selling Commercial Vehicles. These one-hour interactive sessions are hosted by Ford Pro™ Subject Matter Experts and focus on relevant topics based on your feedback.

Ford Pro™ provides Management Software, Charging, Service, as well as Financing to help your customers stay on top.

Here’s Your Opportunity To Ask The Experts

These sessions are created specifically for Ford Pro™ Commercial Vehicle Centers, Ford Pro™ Elite Commercial Service, and the dealership personnel focused on selling Ford Pro™ Commercial Vehicles, Products and Services. These one-hour interactive sessions are hosted by Ford Pro™ Subject Matter Experts and focus on relevant topics based on your feedback.

New Conversations & Trending Topics

FORDLiive and Global Uptime Tool

Helping Customers Move Toward 100% Operating Uptime

Ford Pro is determined to help customers achieve 100% operating uptime. The FORDLiive Global Uptime Tool is the first step toward that goal. The Global Uptime Tool is a cross-functional system used by FORDLiive Agents that gathers information from your dealership DMS and other sources to get insights on customer vehicles being repaired. Now, access to the Global Uptime Tool will be granted to Ford Pro dealership personnel who have enrolled in a Global Uptime Tool training session.

During this Ford Pro Conversation, you will learn how to register for the Global Uptime Tool and how it can benefit your customers as well as your dealership. Our expert panelists are Kevin Naro, Ford Pro Manager, Service Transformation and Technology; Kevin Courtney, Global Uptime Group Product  Manager; Jennifer Parish, Global Uptime NA Product Manager; J. Tanner Gigas, Fleet Contact Center of Excellence Strategy Manager; Katrina Murphy, Service Commercial Business Manager, Ford Pro CVC; and Reina Martinez, Service Commercial Business Manager, Ford Pro CVC.

Thank you for your interest.
An edited video of this session is available for viewing on Ford Tube:

Ford Blue Advantage

Ford Blue Advantage helps Ford Pro Commercial Vehicle Center Dealerships compete and thrive in the used-vehicle market by enabling you to certify incompletes.

Last year, Ford Dealers sold over 1,700 incomplete vehicles. Ford Blue Advantage allows dealers to certify commercial purpose Fords & Non-Ford vehicles, providing an opportunity for you to have the right certified inventory for your customers.

While traditional CPO programs are limited to lower-mileage, newer model vehicles, Ford Blue Advantage offers three levels of certification that all include incompletes so that you can:

  • Increase the number of vehicles you can certify
  • Include higher-mileage vehicles and select competitive brands
  • Offer the benefits of certification to more customers

Get your inventory in front of more online shoppers: With over 80% of pre-owned shoppers visiting Third-Party listing sites, your online visibility is critical. Ford Blue Advantage syndicates your Ford Blue Advantage-certified inventory to key websites to gain more exposure for your dealership, all for no additional cost. Ford Blue Advantage digital assets are easy to access and point of purchase materials can be ordered on the Dealer eStore.

During the session, you will learn more about increasing your business with Ford Blue Advantage and see how easy it is to certify your inventory. The webinar will be led by Parker Williams, Ford Blue Advantage Used Vehicle Sales Manager and Wendy Lane, Used Vehicle Manager, US Marketing Sales & Service.

Thank you for your interest.
An edited video of this session is available for viewing on Ford Tube:

Coming Soon

Re-Invoicing

Ford Insure

Ford Pro™ Insure

Discover How Your Fleet Customers Can Benefit from Ford Pro Insure

Join us for a Ford Pro Conversation on Ford Pro Insure, a new auto insurance product built around the unique needs of fleets.

Ford Pro Insure expands the range of products you offer and can help strengthen your customers’ bond with your dealership. Ford Pro Insure is currently available in Arizona, Illinois, Indiana, Tennessee and Wisconsin (with Minnesota coming soon).

Benefits for Dealers:

  • Can help enhance customer loyalty and retention
  • Referral incentives for commercial quotes
  • Opportunity for increased repair business and parts sales

Benefits for fleet customers:

  • A better claims experience and less downtime with the Ford Certified Collision Network
  • Customers with a Ford Pro™ FinSimple™ Commercial Line of Credit (CLOC) or a Ford Pro™ Intelligence™ services subscription may be eligible for lower Ford Pro Insure premiums.
  • High-quality repair parts with the optional OEM Parts Endorsement

To learn more about Ford Pro Insure, register and attend this session.

The conversation will be led by a team from Ford Pro™ FinSimple™ including Alex Grabinski, Business Development and Marketing Manager, Ford Pro Insure; Brian Somwaru, Underwriting Manager, Ford Pro Insure, and Matt Weaver, Sales and Distribution Manager, Ford Pro FinSimple.

Thank you for your interest.
An edited video of this session is available for viewing on Ford Tube:

Past Conversations

Ford Pro™ FinSimple™

In this session, you’ll discover how easy Ford Pro FinSimple makes it to connect your commercial customers with financing to grow their fleet—and help grow your sales in the process. Ford Pro FinSimple is focused on making financing painless, with fast approvals and easy-to-use tools like our online account manager that simplifies loan tracking.

This session will cover:

  • 2024 customer awareness and lead generation strategies
  • In-depth review of Commercial Line of Credit (CLOC) and Municipal Finance products
  • How dealers can maximize the incentives they earn via CLOC and CVC Dealer Incentive programs
  • Introduction to Ford Pro Insure

The conversation was led by a team from Ford Pro FinSimple including Thomas McCarty, Manager – Marketing Operations / Specialty Finance; Dottie O’Donnell, Business Operations Strategy Manager; Whitney Morris, Global Brand Manager; Justin Misiora, Operations Specialist, Ford Pro FinSimple Municipal Finance, and Alex Grabinski, Business Development and Marketing Manager, Ford Pro Insure.

Thank you for your interest.
An edited video of this session is available for viewing on Ford Tube:

Smart Marketing

Smart Marketing tools help you reach customers and prospects to help grow your business, quickly and easily. This Dealer to Customer Marketing Tool is available exclusively for Ford Pro Commercial Vehicle Center (CVC) Dealers.

In the session, you’ll learn how to:

  • Connect with customers in just 3 clicks with Quick Submit email and postcard campaigns
  • Reach commercial prospects with fresh Dealerized leads
  • Deploy single source campaigns with your own uploaded lead lists
  • Make a visual impact at trade shows and events with free to rent Ford Pro-branded signage and market with giveaway items from the CVC Merchandise store
  • Market your dealership with customized brochures, flyers and business cards


Plus, get answers to all your questions on getting the most from Smart Marketing from panelists Sean Oakes, One Magnify Account Director and Allen Rudolph, One Magnify Senior Account Executive.

Thank you for your interest.
An edited video of this session is available for viewing on Ford Tube:

Ford Protect

Peace of mind comes from knowing you’re covered. Don’t your commercial and fleet customers deserve Ford Protect?

  • Extended Service plans are offered for up to 30 months and are 100% backed by Ford Motor Company.
  • With Ford Protect’s Premium Maintenance Plans, all scheduled maintenance is covered including select wear items.
  • Additional plans to fit any client’s needs

And the added benefit to you, the Ford Pro™ Dealer and/or Elite Service Facility will have a repeat customer not just for the vehicles, but also the parts and service.

The Ford Protect extended service plan is 100% backed by the Ford Motor Company. Service is provided at Ford Dealerships in the U.S., Canada, and Mexico.

Thank you for your interest.
An edited video of this session is available for viewing on Ford Tube:

Ford Pro™ Accident Management

Accidents happen.

The Tool Customers Can Use to Manage the Unexpected.

With Ford Pro™ Accident Management1, your commercial and fleet customers can rest assured that our team of experts will take care of the details from start to finish, including repairs, shop quotes, and approvals, subrogation services, and more. Plus everything is tracked online to provide control and being in the know. Ford Pro can provides your customers the support when it is needed most.

To present the benefits of Ford Pro™ Accident Management and answer your submitted questions will be Brandon Buse, Sales Manager, Fleet Management Software and guest panelist, Luann Dunkerley, Regional Sales Manager for CEI Network.

1Requires a fee or purchased subscription. Terms and conditions apply.

 

Thank you for your interest.
An edited video of this session is available for viewing on Ford Tube:

Driver Risk Management

Your Commercial and Fleet customers depend on getting places to get things done. It’s important for them to know who is driving their vehicles. But how?

Ford Pro™ Driver Risk Management1, powered by SambaSafety, provides comprehensive Motor Vehicle Record (MVR) checks, monthly monitoring, and access to online safety training courses. To learn more and see a product demonstration please join the Ford Pro™ Conversation Driver Risk Management.

The presentation, demonstration and Q&A will include Ford Pro™ panelists: John McEachern, Director, Fleet Management Software and Services; Brandon Buse, Sales Manager, Fleet Management Software and Services; James Wineland, Operations Manager, Fleet Management Software and Services, and Beth West, Senior Account Executive of Partnerships at SambaSafety.

1Requires a fee or purchased subscription. Terms and conditions apply.

Thank you for your interest.
An edited video of this session is available for viewing
on Ford Tube:

E-Transit™ Setting the Record Straight

With continuous mandates and incentives aimed at electrifying the nation, the E-Transit is poised to be the perfect introduction to the exciting world of electric vehicles (EV). With this in mind, however, we all recognize that there is still a lot to learn about EV. Furthermore, we recognize that there is a lot of skepticism out there about products like the E-Transit. Early perceptions of EV and the E-Transit may have stifled the reality of moving from gas Transits into its electric counterpart.

This session will draw on the expertise of our Ford Pro Brand team to help us relearn about the E-Transit and what it has to offer customers. We will break down myths, clarify misinformation, and, ultimately, provide you with the tools to be able to comfortably get our customers enthusiastic about the E-Transit. As the world shifts to EV, we want Ford Pro to make decisions easy for all.

Bring your questions for our panelists Kelsey Haines, Transit & E-Transit Brand Manager and Dr Christian Kreipke, Ford Pro™ EV Product Marketing Manager.

Thank you for your Interest
An edited version of this session is available for viewing
on Ford Tube.

Fleet Management Software

Your Commercial and Fleet customers are looking for solutions to manage driver assignments, inventory, recalls, fuel receipts, maintenance schedules, inspections. Need we say more? You can help them take control of fleet operations without the hassle of outdated paperwork and spreadsheets.

Specifically intended for small to midsized fleets to simplify the process of digitizing tasks so your client can focus on their business. Ford Pro Fleet Management software* solutions enable Dealers to offer customers an optional service that delivers.

The presentation and demonstration of Ford Pro Fleet Management Software powered by Fleetio will be followed by a Q&A session. John McEachern, Director, Fleet Management Software is the expert and will be our panelist.

*Some software packages may require a fee and/or subscription. Terms and conditions apply.

Thank you for your interest.
An edited video of this session is available for viewing on Ford Tube:

Charging Now and into the Future

Planning the transition to an electric fleet can seem daunting. Will your customers charge at home, charge at a depot or out on the road?

During this session, the experts will take you through the Ford Pro@trade; Charging hardware and software solutions to support your Fleet and Commercial customers. Learn how Ford’s smart, networked charging stations, when paired with charging software, could help save your customers money on electricity costs, all while ensuring that their vehicles are fully charged each day and providing access to charge session data, fault notifications and more.

The Ford Pro™ Charging experts for this session consists of Steve Bloch, Western Regional Sales Director; Flavio Puppi, Regional Sales and Business Development Manager, Southeast; David Deslauriers, Regional Sales Manager; and Levi Lomeland, Regional Sales Manager – Central.

Thank you for your interest:
An edited version of this session is available for viewing on Ford Tube.

Fleet Management Software

Ford Pro™ is excited to announce Ford Pro™ Fleet Management Software for commercial fleet customers. This product is designed to assist small to medium sized fleet customers (1-150 units in operation) with management of their fleet’s vehicle health, compliance, and overall operating expenses.

Become familiar with Ford Pro Fleet Management Software, a new offering from Ford Pro™ Intelligence, and CY 2022 Salesperson incentives to support this launch.

John McEachern, Director, Fleet Management Software and Services, Ford Pro Intelligence and Brandon Buse, Sales Manager at Ford Pro will demonstrate the cloud-based software designed to help Commercial Fleet Customers efficiently manage their fleet of vehicles and answer questions. They will also review the incentive program and how these new product offerings will benefit you by being valuable to your commercial customers.

Attend one of two CAM Conversation Webinars scheduled for CVC Dealers & CAMs in July for a Fleet Management Software demonstration.

Thank you for your interest.
An edited video of this session is available for viewing
on Ford Tube:

Overview | Powerful Charging Capabilities

Every business has different charging needs. With depot, home, and public charging solutions enhanced with Ford Pro™ Intelligence™, fleets of all sizes can stay charged and ready at every stage.

With the ability to access over 70,000 plugs on Blue Oval™ Charge Network – the largest public charging network from Coast to Coast – along with mobile tools to help you find where to charge on longer routes, customers can stay powered on the road.

Mark Poll, Manager Ford Pro Charging, will be our panelist presenting the opportunity to provide charging options for your fleet customers.

Thank you for your interest.
An edited video of this session is available for viewing
on Ford Tube:

Financial Statement Enhancements

Ford Pro™ announces Financial Statement Enhancements. These revised pages are designed to enable Dealers to better quantify the value and impact of their commercial and fleet business as well as Mobile Service businesses. These are new standards for Ford Pro™ Commercial Vehicle Center Dealerships.

Rob Peruzzi, General Manager Ford Pro™ Sales/Service/Parts and Anne Mazzacano, General Manager Ford Pro™ will preside.

Following the announcement will be a demonstration of the enhancements and there will be an opportunity to submit questions to the panel.

Thank you for your interest.
An edited video of this session is available for viewing
on Ford Tube:

Home Charging For Fleet Units

These sessions are created specifically for Ford Pro™ Commercial Vehicle Centers, Ford Pro™ Elite Commercial Service, and the dealership personnel focused on selling Commercial Vehicles. These one-hour interactive sessions are hosted by Ford Pro™ Subject Matter Experts and focus on relevant topics based on your feedback.

Ford Pro™ provides a variety of home charging options to allow your fleet customers to continue to allow their drivers to charge from home every day to help optimize uptime. Ford Pro™ Intelligence™ can be used to provide charging reports and reimbursement expenses.

This session will feature Tom Petrini, Lead BEV Consultant Ford Pro Charging. Home Charging might be the right fit for your fleet customer.

Thank you for your interest.
An edited video of this session is available for viewing
on Ford Tube:

Depot Charging

From planning to charge management and everything in between, learn to work with your fleet customers to get charging up and running.

Seamless integration and energy savings are just two benefits for your commercial customers. The panelist will be David Deslauriers, Regional Sales Manager Ford Pro Charging.

Thank you for your interest.
An edited video of this session is available for viewing
on Ford Tube:

Please check back often. More topics and Ford Pro Conversations will be added to the schedule.

LOOKING FOR MORE?

All Commercial Vehicle Center Dealers have access to video recordings of past Conversations, Ford Pro™ AccuQuote Webinar Trainings, Ford Pro™ AccuQuote Video Snacks, and other Ford Pro™ AccuQuote Training support materials in the Commercial Vehicle section at Ford Tube.

Learn more about Ford Pro™ AccuQuote Training by clicking